Privacy Policy

Last updated: January 15, 2025

1. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our Service.

Information You Provide:

  • • Account information (name, email address) via Google OAuth
  • • Case information you choose to track and save
  • • Search queries and case numbers you search for
  • • Calendar events and case deadlines you create
  • • Documents you upload or download through our Service
  • • Communication with our support team

Information We Collect Automatically:

  • • Usage data (pages visited, features used, time spent)
  • • Device information (browser type, operating system)
  • • IP address and general location information
  • • Performance data and error logs
  • • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service:

  • • Provide case search, tracking, and management services
  • • Generate AI-powered case summaries and analysis
  • • Sync calendar events and court hearing information
  • • Integrate with Clio CRM and other third-party services
  • • Process payments and manage subscriptions
  • • Send notifications about case updates and deadlines
  • • Provide customer support and respond to inquiries
  • • Analyze usage patterns to improve our Service
  • • Ensure security and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Third-Party Service Providers:

  • Google: For authentication and calendar integration
  • Clio CRM: For practice management integration (with your consent)
  • OpenAI: For AI-powered case analysis and summaries
  • Stripe: For secure payment processing
  • San Diego County Courts: For real-time case data access

Legal Requirements:

We may disclose your information if required by law, court order, or legal process, or to protect our rights, property, or safety, or that of our users or the public.

4. Data Security

We implement comprehensive security measures to protect your information:

  • • Encryption in transit (TLS/SSL) and at rest (AES-256)
  • • Secure authentication via Google OAuth 2.0
  • • Regular security audits and vulnerability assessments
  • • Access controls and authentication requirements
  • • Secure data centers with physical security measures
  • • Employee training on data protection and privacy

5. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We will delete your personal information when you delete your account, unless we are required to retain it for legal or regulatory purposes. Case data and search history may be retained for up to 7 years for legal compliance and service improvement purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Account Control: Delete your account at any time

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic Service functionality
  • Analytics Cookies: Help us understand how you use our Service
  • Preference Cookies: Remember your settings and preferences
  • Security Cookies: Protect against fraud and unauthorized access

You can control cookies through your browser settings, but disabling certain cookies may affect Service functionality.

8. Third-Party Integrations

Our Service integrates with third-party services that have their own privacy policies:

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including standard contractual clauses and adequacy decisions where applicable.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@caseindexrt.com

Website: https://caseindexrt.com

Address: Case Index RT, San Diego, CA